For this special leadership episode, we've asked past guests what, knowing what they know now, would they tell their younger selves when it comes to leadership.

ActivEngage's Todd Smith returns to discuss some of the myths and misconceptions of live chat for dealerships.

Adam Robinson of Hireology returns to go over the costs of bad hiring decisions, both for management and for fellow employees.

Russell Hill of RnD Interactive joins us to discuss the role of the dealership's Website in the modern sales process.