Fri, 29 December 2017
As 2017 comes to a close, we'd like to thank each of our listeners as we get ready for a bright 2018. |
Fri, 22 December 2017
AutoSuccess Editor Dave Davis gives his account of how a recent truck purchase through a dealership went — what worked and what could have worked better. |
Fri, 15 December 2017
Tom Palermo of Preferred Automotive Specialists, discusses training your techs to reduce turnover. |
Fri, 8 December 2017
Darwin Automotive's Phil Battista talks about increasing the visibility and status of your F&I Department. |
Fri, 1 December 2017
Trista Eckman of Promax Unlimited discusses the role of women in the automotive and technology industries. |
Fri, 24 November 2017
Bill Wittenmyer of ELEAD1ONE speaks with us about the role of teaching and learning in leadership. |
Fri, 17 November 2017
Master Trainer Duane Marino of Duane Marino Automotive Solutions shares ways to get out of your own way when selling vehicles. |
Fri, 10 November 2017
Outsell's Amanda Meuwissen joins us to discuss the metrics that separate high-performing Websites from ineffective online efforts. |
Fri, 3 November 2017
Sales Trainer Marsh Buice joins us to discuss the "shot clock" mentality that can make a difference in your sales game. |
Fri, 27 October 2017
Michael Markette of CallRevu joins us to discuss using the phones to boost your dealership's lease retention numbers. |
Fri, 20 October 2017
We've returned to past guest to ask them about the most important decisions they face daily as leaders in their company.
Direct download: AutoSuccess_519_-_Leadership_and_Decisions.mp3
Category:general -- posted at: 8:30am EDT |
Fri, 13 October 2017
Scott Pechstein of Autoweb (formerly Autobytel) on moving customers from online to in-store. |
Fri, 6 October 2017
Sally Whitesell of sw Service Solutions speaks with us about steps to take that allow your service department to stand out from the crowd. |
Fri, 29 September 2017
Chris Saraceno of the Kelly Automotive Group speaks with us about ways to put value into your sales presentation. |
Fri, 22 September 2017
Patrick Fletch of AlloyGator Wheel Protection speaks with us about ways to offer more to your dealership's service customers. |
Fri, 15 September 2017
Brian Barlow of Pineapple Crush talks about the difference between advertising and modern marketing, and how to reach consumers with your dealership's message. |
Thu, 7 September 2017
AutoMap's Mark Sargeant speaks with us about finding the right inventory tracking solution for your dealership. |
Fri, 1 September 2017
Shane Born of ProMax speaks with us about bringing the best out of the Millennials and other generations that make up your staff. |
Fri, 25 August 2017
Bill Wittenmyer of ELEAD1ONE talks with us about project management, time management and finding solutions that work for you. |
Fri, 18 August 2017
Rob Dunn of the Masters School of Autobody Repair joins us to discuss the staffing of your dealership’s bodyshop — how to find the right level of employment, and how to make the most of their productivity. |
Fri, 11 August 2017
Sales Trainer Marsh Buice on taking the steps others don't to dominate the sales game. |
Fri, 4 August 2017
DealerPRO Training CEO Don Reed talks about increasing gross revenue and customer service in your dealership's service department. |
Thu, 27 July 2017
How can you continue to grow and develop as a leader? We've asked some of our past guest how they stay on track and keep moving forward when it comes to their leadership skills.
Direct download: AutoSuccess_507_-_Leadership_Development.mp3
Category:general -- posted at: 7:54pm EDT |
Fri, 21 July 2017
Hireology's Adam Robinson speaks with us on changing your dealership's pay plans to attract a new generation of employee. |
Fri, 14 July 2017
Todd Smith of ActivEngage talks with us about making the most of live chat in a slowing economy. |
Fri, 7 July 2017
DealerCue's Adam Tobias talks with us about evolving your dealership's used vehicle strategy. |
Fri, 30 June 2017
Do you know — really know — what's going on with your team? Bill Wittenmyer of ELEAD1ONE joins us to discuss keeping in touch with your team members. |
Fri, 23 June 2017
Jason Girdner of TECOBI speaks with us on the evolution of social media advertising for dealerships. |
Fri, 16 June 2017
Laura Czarnecki of Ideal Direct Ad Group joins us to discuss finding the correct direct mail solution for your dealership. |
Thu, 8 June 2017
Sales Trainer Marsh Buice joins us to share his view on training new leaders - how to select them and what they need from you to succeed. |
Thu, 1 June 2017
CallRevu's Michael Markette joins us to discuss fixing the phones at your dealership. |
Thu, 25 May 2017
Outsell's Amanda Meuwissen speaks with us on making the most of your leads in the modern automotive marketplace. |
Thu, 18 May 2017
We've asked past guest to share with us what they believe are some of the biggest challenges facing leaders at today's dealerships.
Direct download: AutoSuccess_497_-_Leadership_Challenges.mp3
Category:general -- posted at: 3:44pm EDT |
Thu, 11 May 2017
VinSolution's Shelli Clark speaks with us on minding the database gap at your dealership. |
Thu, 4 May 2017
Jody DeVere, CEO of AskPatty.com on how your service drive can use communication and body language to make your customers’ experience a pleasant one. |
Thu, 27 April 2017
Conversica's John Ruble speaks with us about ways to avoid waste in your dealership's marketing spend. |
Thu, 20 April 2017
Chris Miller of Recall Masters joins us to discuss using recalls to reach out to consumers and bring them into your dealership. |
Thu, 13 April 2017
AutoSuccess Publisher Susan Givens joins us to share some exciting news about the magazine and what it means going forward for readers and listeners. |
Thu, 6 April 2017
DealerVault's Steve Cottrell joins us to discuss ways to use your customer's data to separate your dealership from the competition. |
Thu, 30 March 2017
Dennis McGinn of Rapid Recon discusses putting the right people in place to maximize your dealership's recon department. |
Thu, 23 March 2017
Autobytel's Scott Pechstein talks about increasing customer engagement on your dealership's Website to bring them into the store. |
Thu, 16 March 2017
Sales Trainer Marsh Buice returns to talk about how to lead your team through the schools of sale and life. |
Thu, 9 March 2017
Bill Wittenmyer of ELEAD1ONE joins us to discuss ways to make the most of your limited time. |
Thu, 2 March 2017
Outsell's Amanda Meuwissen speaks with us about tracking the ROI of your dealership's marketing efforts. |
Thu, 23 February 2017
We're returned to some of our past guest to ask them the best ways they've found to get input from their teams when problems arise.
Direct download: AutoSuccess_485_-_Leadership_and_Team_Problem_Solving.mp3
Category:general -- posted at: 4:01pm EDT |
Thu, 16 February 2017
Jim Russell of the Jim Russell Group talks about increasing employee retention and satisfaction at your dealership. |
Thu, 9 February 2017
Mike Esposito of Auto/Mate Dealership Systems talks about preparing your dealership's team for success in the coming year. |
Thu, 2 February 2017
D.J. Wehby of HP360 joins us to talk about maximizing the ROI on your dealership's marketing spend. |
Thu, 26 January 2017
Jeff Cox of Colors on Parade talks with us about taking control of the reconditioning process at your dealership. |
Thu, 19 January 2017
Joe Jones, automotive sales director of Hörmann High Performance Doors, joins us to discuss things to take into account when dealing with your dealership’s service bay doors. |
Thu, 12 January 2017
Hireology's Adam Robinson discusses the benefits of hiring and promoting from within your dealership, and how to make it a success. |
Thu, 5 January 2017
Ken Hill of 700Credit speaks with us about the role of credit and compliance in the modern dealership. |