Sales professional Robert Wiesman returns to talk about smartphone strategies for salespeople.

DealerRater's Ryan Leslie talks with us on what reputation management can really mean for your dealership.

Mark Tewart returns to talk about why dealerships need to take another look at their processes and change for the revised road to the sale.

Marsh Buice, sales manager of Mark Dodge, Chrysler, Jeep, returns to talk about momentum: How some people lose it, and how you can keep it.