Happy New Year from the staff at AutoSuccess. Let's make 2015 the best year yet!

LotLinx's Denise Chudy on optimizing your dealership’s Website for the customer's Final Moment of Truth (FINMot).

Adam Robinson of Hireology talks about improving your dealership’s hiring practices and adapting it to the modern marketplace.

Bob Harwood of Voisys talks about optimizing your dealership's follow-up procedures.

Hunter Swift, director of sales development for DealerSocket. on holding salespeople accountable for proper CRM usage.

AutoBytel's Scott Pechstein returns to talk about your dealership's mobile marketing and how a virtual showroom can help you forge a relationship with your customers.

vAuto's Dale Pollak returns to discuss the fundamentals — and benefits — of taking a retail-first focus in your dealership's sales strategy.

Mark Tewart returns to talk about finding success by getting out of your own way.

Larry Barditch of MSA Advertising, speaks with us on sharpening your online efforts and learning about the people shopping your site.

David Lewis, author and president of David Lewis and Associates, talks with us about pleasantly surprising the customer to get them out of a defensive posture.

Automotive branding and video expert Robert Wiesman speaks about using social media to get your message across.

Jim Adams, GM of Frank Fletcher Toyota, speaks with us on providing extraordinary guest experiences.

Sales Trainer Marsh Buice returns to talk about the leader's role in getting — and keeping — momentum, even in hard times.

Ever catch yourself drifting? No matter how focused we are on improving ourselves and our businesses, there are days where your concentration and motivation can lapse. Check out the variety of answers our past guests have provided.

Ryan Leslie, from DealerRater, discusses how reviews not only motivate customers to come to your store, but can motivate a dealership’s employees, as well.

Founder of AskPatty.com, Jody DeVere, returns to discuss the steps you can take to ensure loyalty with female customers at your dealership.

Author and Trainer Mark Tewart returns to discuss the choices salespeople make in their career and the affect those choices have on their success.

Jimmy Vee and Travis Miller from Rich Dealers return to talk about pay-per-click strategies for your dealership, and how to stand out from the crowd.

BODYSHOP: Rob Dunn of Masters School of Autobody Repair talks about getting your dealership's body shop ready for management training.

TRAINING: Author and Trainer David Lewis speaks with us about failure and success on the showroom floor.

ONGOING TRAINING: Cory Mosley of Mosley Automotive returns to discuss the place of ongoing training for your salespeople.

GeoFencing: DealerApp Vantage's Ed Lewis talks with us about how GeoFencing can fit into your marketing strategy.

CURIOSITY: We've returned to past guests to ask what insights do they find themselves asking from other leaders when they get the opportunity.

Michael Obeso, vice chairman and co-founder of iPreCheck, talks about the benefits of credit prescreening processes, both for the dealership and the consumer.

Vito Finizio of Vacation Adventures International, returns to talk about the effectiveness of promotional prizes in the auto sales process.

HABITS: Dale Pollak, founder of vAuto, returns to discuss seven habits dealers need to break in today's used car sales landscape.

CREDIT SCORE - Don O'Neill of CreditMiner talks about credit scores and the customer experience.

TRADE-INS: Mark Tewart returns to talk about dealing with objections when it comes to trade-ins.

ONLINE ENGAGEMENT — Len Short, founder of LotLinx, talks about streamlining the customers’ search for a vehicle at your dealership

TAKING T.O. - Sales Trainer Marsh Buice talks about giving and taking the turn over, or T.O.

TRACKING: Brian Pasch, CEO of PCG Digital Marketing, talks about keeping track of your dealership's vendors.

UPS: Clint Burns, CEO of The Next Up, talks about the changing structure of the automobile showroom's selling floor.

RELATIONSHIPS: Sean Stapleton, vice president of sales for VinSolutions, talks about building relationships with the modern customer.

Cory Mosley of Mosley Automotive talks about training salespeople for today's customers.

CULTURE: We’ve returned to some of our past guests to share some ways they’ve seen be effective to help new employees understand the culture of their organization.

Tom Ralphs of Kidzpace Interactive talks about entertaining children while doing business with their parents.

Steve Cottrell, founder of DealerVault, talks about the importance of protecting the data of your dealership's customers.

Jamil Zabaneh of J&L Marketing speaks with us about taking control of your digital advertising, and why cookies might not be your best bet.

Tricia Patton of Traffic Builders speaks with us about how mobile apps can benefit your dealership.

FOLLOW-UP: Market Doctor's Debbie Drury speaks with us on the importance of follow up and getting customers' information into your CRM.

SECURITY: Steve Singleton of Security Key Systems speaks about managing the keys of your dealership's inventory.

TRAINING: Sales Consultant Mark Tewart returns to discuss how a salesperson's greatest strengths can become their greatest weaknesses.

SOCIAL STORIES: JD Rucker of Dealer Authority discusses increasing the story volume of your dealership's social media efforts.

RECONDITIONING: Dennis McGinn of Rapid Recon talks about cutting your dealership's reconditioning time to market.

TRAINING: Reese Spivey, general manager of Dealerpeak, discusses effective sales training and overcoming objections.

SERVICE DOORS: Joe Jones of Hormann High Performance Doors, speaks with us about what the proper doors for your service department can mean for your dealership.

LEADERSHIP - We’ve returned to some of our past guests to ask them the question “What is the one behavior or trait you have seen derail a leader’s effectiveness?”

VIDEOS: Automotive Professional Robert Wiesman on the art of crafting sales videos for vehicles.

SOCIAL MISTAKES: Mark Tewart returns to discuss mistakes some dealerships make with social media, and how it can work with traditional media efforts.

MARKETING TO WOMEN: Anne Fleming of women-drivers.com talks about the position of women in the auto marketplace and how to effectively market to them.

GOALS: Sales Trainer Marsh Buice returns to talk about emotional goal setting - how to avoid setting wildly unattainable goals and still make progress.