John Traver, CEO of Traver Connect, talks with us about utilizing the phone as a main sales tool.

Russell Grant of J&L Marketing talks about the importance of an owner marketing program to keep your customers from becoming someone else's Internet leads.

Mark Tewart, author, consultant and president of Tewart Enterprises, talks about the habits of the successful salesperson.

Sales trainer and manager Marsh Buice returns to talk about the importance of making your employees feel valued.