Happy holidays, merry Christmas and a Happy New Year from the staff of AutoSuccess

We've returned to past guests to ask if, in their opinion, competition among a team is a healthy activity in the workplace.

Steve Cottrell of DealerVault returns to discuss taking control of access to your dealership's customer data.

PureCar's Jeremy Ansbach joins us to talk about marketing to the Millennial generation, and how they differ from past generations.

Autobytes's Scott Pechstein returns to discuss improving your dealership's sales process in the digital age.

Mark Stringfellow from The Next Up discusses ways to improve the in-store customer experience for customers in your dealership.

DealerRE's Tim Byrd returns to discuss properly setting up a reinsurance agency within your dealership.

DealerApp Vantage's Angel Cruz joins us to examine the role of mobile engagement for your dealership.

Mark Tewart returns to discuss assessing the state of your dealership, and the importance of clear communication.

Interactive 360's Aaron Howerton discusses ways to smooth the transition to a new CRM at your dealership.

Dealer World's Troy Spring returns to talk about building a sustainable — and successful — advertising strategy for your dealership.

Bill Wittenmyer of ELEAD1ONE speaks with us about the value of recognizing agendas on both sides of the sales and management relationship.

Sales Trainer Marsh Buice returns to discuss the importance of discovering, or rediscovering, your mission — both in your career and your life.

For this special leadership episode, we've asked past guests what, knowing what they know now, would they tell their younger selves when it comes to leadership.

ActivEngage's Todd Smith returns to discuss some of the myths and misconceptions of live chat for dealerships.

Adam Robinson of Hireology returns to go over the costs of bad hiring decisions, both for management and for fellow employees.

Russell Hill of RnD Interactive joins us to discuss the role of the dealership's Website in the modern sales process.

vAuto's Dale Pollak returns to discuss how margin compression can affect a dealership, and what can be done to combat it.

MSA Advertising's Larry Barditch returns to discuss ways of staying on target with your dealership's marketing message.

Sales Trainer Marsh Buice returns to examine the role the visualization has in preparing for the worst while expecting the best on the sales floor.

Jody DeVere, CEO of AskPatty.com, returns to discuss the importance of hiring and retaining women employees at your dealership, and the benefits they bring to leadership.

Bill Wittenmyer of ELEAD1ONE returns to discuss bringing, and maintaining, accountability into the workplace.

Jordan Bentley of Callbright speaks with us about creating positive customer experience to build future sales for your dealership.

Mark Tewart returns to discuss the role of resilience in success in both sales and life.

For our 400th episode, we've returned to past guests to ask what they believe their teams need from them, as leaders, so they can live up to their potential.

Harry Siskind of AutoSpin USA talks about the role your dealership's physical appearance plays in its marketing and sales efforts.

Motofuze's Joey Little talks about how dealerships can provide top-of-the-line customer experiences.

Autobytel's Scott Pechstein returns to talk about ways dealers can make the most of their relationships with third-party vendors.

Danny Benites returns to talk about social media - how best to use it, how best NOT to use it, and how to recover from the inevitable mistake.

Russell Grant of DealerVault describes strategies for safeguarding your dealership's customer data.

Bill Wittenmyer of ELEAD1ONE returns to discuss how to, and how NOT to, market to the modern consumer.

Dave Dunn, founder of Masters Educational Services, talks about new challenges for the collision repair business.

AutoMark Solutions' Ken Lees on the changing landscape of online retailing in the automotive world, and what your customers expect from your Website.

DOM360's Robert Donovan on fine tuning free high-value search engine results pages (SERP) for your dealership.

DealerSocket's Nathan Usher on using your dealership's CRM to increase your customer retention.

DealerRater's Ryan Leslie returns to talk about the impact of a service department's reputation on customer retention and sales.

Sales Trainer Marsh Buice on the differences between being a professional and an amateur in the sales game.

Jason Rice, owner of LotPop, speaks with us about controlling your dealership's online inventory search results.

This week, we've returned to past guests to ask how leaders can best encourage creative thinking within their companies.

Bryan Harmon, CEO of CarLister, talks about the changing role of online retailing for dealerships, and what he believes it will bring in the future.

Jack Garrity of Dealership for Life talks about using your service department to build customer loyalty.

Bill Wittenmyer of ELEAD1ONE talks about the difference between being an executive and an executor in your business.

Todd Smith of ActivEngage talks about the importance of proper follow-up when using live chat.

Mark Tewart returns to talk about developing — and keeping — a winning mindset in the sales business.

Danny Benites, GM of Greg Lair Buick-GMC talks about building a loyal customer base and increasing customer retention at your dealership.

Tim Byrd of DealerRE speaks on the benefits of developing a reinsurance company for your dealership.

DealerVault's Steve Cottrell on the importance of protecting the data of your dealership’s customers.

Sales trainer Marsh Buice returns to share his views on staying positive in the face of rejection.

Steve Munyan, president of Hire the Winners, talks about recruiting the right team members for your dealership, along with some pitfalls to avoid.

DealerFire's James Antos and Wes Lungwitz talk about the in's — and out's — of what drives SEO for a dealership.

LEADERSHIP: We’ve returned to some of our past guests to ask what challenge faces leaders today that might not have been the case a few years ago.

Dealer World's Troy Spring returns to talk about finding the right marketing mix between new and traditional media for your dealership.